FAQ – Frequently Asked Questions

We have the answers.

With over 12 years of experience developing customized screening solutions based on our clients unique needs; from retail to finance to transportation – we have the expertise to benefit your company. There are a number of key differentiators that reaffirm XpressChek’s position as your leading Background Screening Provider:

Reputation, proven track record, industry expertise
Delivering rapid and accurate results
Up to date compliance guarantee
Customized Background Screening packages – maximize value
We’re Canadian! – XpressChek is a Canadian company and we run all of our operations out of our Toronto office… Even our secure online portal’s database is maintained in Canada!

Hiring new employees and engaging with new business partners can be expensive, time consuming and high risk. In a study conducted by the Association of Certified Fraud Examiners’ (ACFE), they found that, of the Canadian members “smaller organizations with less than 100 employees accounted for 42.2% of the victim organizations”. That’s why at XpressChek we believe organizations of all sizes can benefit from an effective pre-employment screening program. We strive to take the guess work out of who you’re engaging with and also minimize your company’s exposure to legal and financial risk.Our goal, no matter what the size of your business, is to enable you to make the best decision that can be made by providing you with fast and accurate information.
At XpressChek we aim for a turnaround within 24 hours, or one business day, for a Criminal Record, or Credit Check. We understand that when it comes to acquiring information about a potential hire, you need a reliable, fast and accurate report, so as to avoid any hiring delays or unnecessary costs.
You will need to provide us with two pieces of government issued identification, one of which must contain a photograph and signature and one which must include the applicant’s name and date of birth. Background screening checks can only be performed with the consent of the individual, so you must also attach signed copies of the authorization forms which we will provide you with.
All of our background screening checks can be submitted directly through your contact at XpressChek. For our two most popular background screening checks (the Criminal Record Check, and the Credit History Check) you can either submit the information directly through your contact at XpressChek or through XpressChek’s online portal… whatever works best for you! Both methods have very fast turnaround times (approximately one business day), and both methods provide the same accurate information. Providing these options is just another way in which XpressChek partners with you to fit your screening needs. For more information regarding the online portal, click here or to arrange a consultation, contact us here.
Absolutely! At XpressChek there are strict and formal procedures, policies and guidelines that we follow to ensure confidentiality, retention and proper disposal of all personal information provided to the Screening Department. Furthermore, our Screening Department prides itself on its professional approach to the use of personal information while adhering to legal legislation regarding confidentiality. To learn more, read our privacy policy here.